This Privacy Policy describes how shop.jenn.ie (the ęSiteė or ęweė) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. CONTACT. After reviewing this policy, if you have additional questions, want

Privacy policyThis Privacy Policy describes how shop.jenn.ie (the &#x119;Site&#x117; or &#x119;we&#x117;) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. CONTACT After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at addisonraeshop@ceremonyofroses.com COLLECTING PERSONAL INFORMATION When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as &#x119;Personal Information&#x117;. See the list below for more information about what Personal Information we collect and why. Device informationPurpose of collection:to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.Source of collection:Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels Disclosure for a business purpose:shared with our processor Shopify Personal Information collected:version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site Order informationPurpose of collection:to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.Source of collection:collected from you.Disclosure for a business purpose:shared with our processor Shopify and Gnarlywood Fulfillment.Personal Information collected:name, billing address, shipping address, payment information (including credit card numbers, Paypal, email address, and phone number.Customer support informationPurpose of collection:to provide customer support.Source of collection:collected from youMINORS The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion. SHARING PERSONAL INFORMATION We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.BEHAVIOURAL ADVERTISING As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out For more information about how targeted advertising works, you can visit the Network Advertising Initiative&#x161;s (&#x119;NAI&#x117;) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by: FACEBOOK - https://www.facebook.com/settings/?tab=adsGOOGLE - https://www.google.com/settings/ads/anonymousBING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance&#x161;s opt-out portal at: https://optout.aboutads.info/. USING PERSONAL INFORMATION We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers. RETENTION When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the &#x12F;Your rights&#x161; section below. MOBILE MARKETING If you choose to join a mobile marketing list, please be aware that there are usually costs associated with receiving SMS (text) or MMS (multimedia) messages depending on your wireless carrier and plan. You should check with your mobile carrier to determine what charges apply before signing up to receive our updates via your mobile phone. If you would like to stop receiving messages from us or sent on our behalf on your mobile phone, please reply to the message with &#x119;STOP&#x117;. You may also contact your wireless carrier for additional information on receiving or stopping mobile messages. We may also send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device or application level, as applicable. To ensure you receive proper notifications, we will need to collect certain information about your device such as operating system and user identification information. YOUR RIGHTS GDPR If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify&#x161;s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR. CCPA If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the &#x12F;Right to Know&#x161;), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above. If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the email address above. COOKIES A cookie is a small amount of information that&#x161;s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don&#x161;t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it&#x161;s their first time visiting or if they are a frequent visitor. We use the following cookies to optimize your experience on our Site and to provide our services. [Be sure to check this list against Shopify&#x161;s current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ] COOKIES NECESSARY FOR THE FUNCTIONING OF THE STORE Name Function Duration _ab Used in connection with access to admin. 2y _secure_session_id Used in connection with navigation through a storefront. 24h _shopify_country Used in connection with checkout. session _shopify_m Used for managing customer privacy settings. 1y _shopify_tm Used for managing customer privacy settings. 30min _shopify_tw Used for managing customer privacy settings. 2w _storefront_u Used to facilitate updating customer account information. 1min _tracking_consent Tracking preferences. 1y c Used in connection with checkout. 1y cart Used in connection with shopping cart. 2w cart_currency Used in connection with shopping cart. 2w cart_sig Used in connection with checkout. 2w cart_ts Used in connection with checkout. 2w cart_ver Used in connection with shopping cart. 2w checkout Used in connection with checkout. 4w checkout_token Used in connection with checkout. 1y dynamic_checkout_shown_on_cart Used in connection with checkout. 30min hide_shopify_pay_for_checkout Used in connection with checkout. session keep_alive Used in connection with buyer localization. 2w master_device_id Used in connection with merchant login. 2y previous_step Used in connection with checkout. 1y remember_me Used in connection with checkout. 1y secure_customer_sig Used in connection with customer login. 20y shopify_pay Used in connection with checkout. 1y shopify_pay_redirect Used in connection with checkout. 30 minutes, 3w or 1y depending on value storefront_digest Used in connection with customer login. 2y tracked_start_checkout Used in connection with checkout. 1y checkout_one_experiment Used in connection with checkout. session REPORTING AND ANALYTICS Name Function Duration _landing_page Track landing pages. 2w _orig_referrer Track landing pages. 2w _s Shopify analytics. 30min _shopify_d Shopify analytics. session _shopify_s Shopify analytics. 30min _shopify_sa_p Shopify analytics relating to marketing &amp; referrals. 30min _shopify_sa_t Shopify analytics relating to marketing &amp; referrals. 30min _shopify_y Shopify analytics. 1y _y Shopify analytics. 1y _shopify_evids Shopify analytics. session _shopify_ga Shopify and Google Analytics. session The length of time that a cookie remains on your computer or mobile device depends on whether it is a &#x119;persistent&#x117; or &#x119;session&#x117; cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible. Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser&#x161;s &#x119;Tools&#x117; or &#x119;Preferences&#x117; menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser&#x161;s help file or through such sites as: www.allaboutcookies.org. Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the &#x119;Behavioural Advertising&#x117; section above. DO NOT TRACK Please note that because there is no consistent industry understanding of how to respond to &#x119;Do Not Track&#x117; signals, we do not alter our data collection and usage practices when we detect such a signal from your browser. CHANGES We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. COMPLAINTS As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under &#x119;Contact&#x117; above. If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.

Privacy Policy

Megan Moroney

Privacy Policy & Terms of Service

Is my order a Preorder?

Preorder Information

How do I track my order?

When will my order ship?

When will I get my order confirmation?

Order Status

How do I make a return?

Do you offer refunds or exchanges?

When will I get my refund?

What is your cancellation policy?

My order hasn't shipped. Why was I charged?

Returns, Refunds, & Exchanges

How do I cancel my order?

Can I edit or add anything to my order?

Order Modification & Cancellation

My order was marked delivered but it’s not here.

What is your shipping policy?

International Shipping

Shipping & Delivery

What do I do if my item(s) arrives damaged?

What if my package gets lost or arrives damaged?

What do I do if I receive the wrong item in my order?

Post Delivery Issue

Purchased a VIP Ticket?

VIP Ticket Information