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How do I make a return?Updated 6 days ago
Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging.
To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Return Address is:
Ceremony of Roses Returns
5215 Lamar Ave.
Memphis, TN 38118
Please include the order number, details about the item you wish to return, and the RMA number with the return.
Note: Items sent back without an RMA number may be delayed in processing or ineligible for a refund. Reach out to us directly to receive an RMA #
Note: Items sent back without an RMA number may be delayed in processing or ineligible for a refund. Reach out to us directly to receive an RMA #
Refunds will be processed to the original payment method within 2-5 business days of receiving the returned item.
Non-Returnable items
Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.